Replying to a thread is extremely simple. All you need to do is make sure you are in an active ModMail channel, then run -reply [message] and your message will be sent back to the user.
Snippets are an easy way to send messages without having to type them out or copy and paste them. To create a snippet, simply run -addsnippet [name] [content] with "name" being the unique name of the snippet, and "content" being the message you want to store.
You can now use the snippet you have created! To do so, simply run -snippet [name] and the content will be sent to the user. You can view all snippets with the -snippets command
To delete a snippet, simply run -delsnippet [name] and it will be removed from your server.
You can block users from creating threads in your server by running -block [reason] inside of an active thread channel. This can be easily undone by running -unblock [user] anywhere in the server.
Only the userinfo and id command will be usable for an hour after blocking a user.
To close a thread, simply run -close [optional time] and MailBox will handle the rest! If you wish to cancel this process, just run -close cancel and the thread will return to an active state.